How long will my order to process?
All U.S.A. and Canada orders will take 1-3 days to process.
How long will my order to deliver?
U.S.A. orders will take 3-5 business days to deliver.
My order says delivered, but it is not in my mailbox. What do I do?
We ship our item out promptly after an order is placed.
Please allow 1 day after the delivery date in case a delivered notification was sent too early by USPS. If the package doesn’t turn up, please email us directly at info@scrandiebeauty.com. We will file a claim on your behalf, once approved a replacement will be sent at no charge.
International orders will take 11-20 business days to clear customs and deliver.
Due to fraud, lost packages do not qualify for refunds, but qualify for exact replacements.
Do you offer free shipping?
We offer FREE shipping within the U.S.A. for orders of $50 or more and to international orders of $100 USD or more (after discounts). To qualify for free shipping, the cart subtotal must be over $100+ in US dollars only. To receive updates on special promotional codes and discounts, sign up for emails at the bottom of this page.
Where do you ship?
We ship to the United States, Canada, United Kingdom, Europe, United Arab Emirates, Australia & Mexico. We will slowly expand to more regions soon.